Refund and Cancellation Policy

At Adwita, every product is handcrafted with the utmost care. We hope you love your purchase as much as we loved creating it. However, if you need to cancel or return your order, please review the policy below.

Order Cancellations

• Orders can be cancelled within 24 hours of placing them.

• To cancel, please E-Mail us at Info@adwita.co with your order number.

• After 24 hours, your order enters processing and cannot be cancelled.

Returns & Refunds

• As our products are handcrafted and often made to order, we currently do not offer returns or refunds unless the item is received damaged or defective.

• If your order arrives damaged, please notify us within 48 hours of delivery with clear photos and your order details at Info@adwita.co.

• Upon verification, we will offer a replacement for the same.

Non-Returnable Items

• Custom or personalized items

• Items purchased on sale or during promotional events

Exchanges

We do not offer direct exchanges. However, if your item is damaged or incorrect, we’ll replace it with the same item or a store credit, depending on availability.

International Cancellation Policy

For our international customers, order cancellations are accepted within 24 hours of purchase.

After this window, orders are processed and cannot be cancelled, as they may already be in production or transit.

Please note:

• We do not offer cancellations or refunds for delays caused by customs or international courier services.

• If your item arrives damaged, please contact us within 48 hours of delivery with clear photos and your order number. Upon verification, we will issue a replacement.

For any concerns, reach out to us at Info@adwita.co—we’re here to help.